# UI order book lag

**URL:** https://dydx.forum/t/ui-order-book-lag/4815
**Category:** dYdX Chain
**Created:** [November 21, 2025, 10:13am UTC](https://dydx.forum/t/ui-order-book-lag/4815 "2025-11-21T10:13:46Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![carlogars](https://dub1.discourse-cdn.com/flex013/user_avatar/dydx.forum/carlogars/32/2436_2.png) [@carlogars](https://dydx.forum/u/carlogars)
#### Post date: [November 21, 2025, 10:13am UTC](https://dydx.forum/t/ui-order-book-lag/4815/1 "2025-11-21T10:13:46Z")

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I believe it’s not just me but got liquidated due to order book problem not updating or UI is completely down, cannot close a trade and stop loss did not work even. Trade went going till liquidated all. Will we get reimbursement? Thanks.

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### Author: ![staza](https://dub1.discourse-cdn.com/flex013/user_avatar/dydx.forum/staza/32/2134_2.png) [@staza](https://dydx.forum/u/staza)
#### Post date: [November 22, 2025, 7:36pm UTC](https://dydx.forum/t/ui-order-book-lag/4815/2 "2025-11-22T19:36:59Z")

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I guess it should be addressed here:

> **[dYdX Help Center](https://help.dydx.trade/en/)**
>
> dYdX Help Center