I sincerely regret to learn that you’re experiencing difficulties joining our Discord channel.
Could you kindly confirm if your Discord account is verified with a phone number or email, and if you have enabled two-factor authentication (2FA)? These steps are crucial for a seamless channel access and could be a potential cause of the issue.
Should the problem persist, please don’t hesitate to inform me. In the meantime, I’ll make an effort to contact the Discord team for insights.
If there are any other concerns you’d like to share or if you encounter additional issues, you’re welcome to fill out the form provided here: https://forms.gle/xW1jY5iRJmsk4pJG8.
Our Discord server employs a stringent filter, and it appears that it mistakenly removed you due to some common reasons, such as not having a verified account (with a phone number) or having a brand new account.
However, I’m pleased to share that the Discord team has manually approved your account, and you should now have unrestricted access to join the server. Welcome aboard! If you encounter any further issues or have any questions, please feel free to reach out.
hello i have the very same issue as the users above here. I have multi factor login enabled.
Can you add me to the allowed users manually?
My username is drakend#1708
I have the same issue and I contacted Discord Support. They told me there may be a ghost record however I do not remember ever having joined your discord server before.
Hi @xeno, @Otnicka, and @drakend. Thank you for bringing this matter to my attention.
I want you to know that I am currently investigating the issue, which is why I haven’t followed up with you yet. Please allow me 72 hours to conduct a thorough investigation.
To ensure that all issues and concerns are addressed effectively, feel free to share them using the following form: https://forms.gle/xW1jY5iRJmsk4pJG8.